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Community Contributor *

What happens to my QBO data if I change accountants after having purchased my subscription through my accountant?

If we purchased QBO through our accountant, who owns our data/company files and what happens if we change accounting firms? Will I still have access to my historical company data?

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Best answer 03-23-2019

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Re: What happens to my QBO data if I change accountants after having purchased my subscription through my accountant?

No matter who purchases your company to begin with it is all who the company admin is.  An accountant could initiate and set up your company for you but never add you as a company admin and they could even lock you out on their own (perhaps if you did not monthly reimburse them for their wholesale billing) but you as company owner own the data. It is under your control to remove (uninvite) your current accountant user(s) at any time.

 

Your data does not go anywhere, even if someone stopped paying for it for 364 days it can be reinstated to full service before day 365 from reports only.

 

What happens, whether you are changing accountants or simply taking over payments is that the accountant user will relinquish payment status back to the company admin (you) and the payment method that you have on file with Intuit. If you have none on file then the subscription halts after 30 days and becomes read only for that aforementioned year. As long as you have a valid payment method on file then there will be no skipped beats. You can even have a new accountant user provide their discount rate once you select a new accountant user.

4 Comments
QuickBooks Team

Re: What happens to my QBO data if I change accountants after having purchased my subscription th...

Hi there, portconway.

 

Changing your accounting firm will not affect your company data. Though, I'd recommend reaching out to your current accountant in case you want to transfer to a different one. They can pull up your account and detached your company, so you can log in separately and access your data.

 

Should you have other questions or concerns, feel free to reach out to us. Thanks.

 

Established Community Backer ***

Re: What happens to my QBO data if I change accountants after having purchased my subscription through my accountant?

No matter who purchases your company to begin with it is all who the company admin is.  An accountant could initiate and set up your company for you but never add you as a company admin and they could even lock you out on their own (perhaps if you did not monthly reimburse them for their wholesale billing) but you as company owner own the data. It is under your control to remove (uninvite) your current accountant user(s) at any time.

 

Your data does not go anywhere, even if someone stopped paying for it for 364 days it can be reinstated to full service before day 365 from reports only.

 

What happens, whether you are changing accountants or simply taking over payments is that the accountant user will relinquish payment status back to the company admin (you) and the payment method that you have on file with Intuit. If you have none on file then the subscription halts after 30 days and becomes read only for that aforementioned year. As long as you have a valid payment method on file then there will be no skipped beats. You can even have a new accountant user provide their discount rate once you select a new accountant user.

Established Community Backer ***

Re: What happens to my QBO data if I change accountants after having purchased my subscription through my accountant?

Community Contributor *

Re: What happens to my QBO data if I change accountants after having purchased my subscription through my accountant?

Thank you john-pero for all the great information, and mostly for putting my mind at ease that QBO had the end user/Company in mind with this arrangement.  I'm still new at QBO, and when compared to QBD, I sometimes feel like QBO was designed more for the needs and benefit of the Accountant than the Company as I'm mourning the loss of some of the QBD features, but not enough to endure reverting.

 

Thanks for putting my mind at ease on this matter. :-)

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