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User roles and access rights in QuickBooks Online

Learn about the different options for user roles and access permissions.

When you add a user in QuickBooks online, you can manage their roles and limit their access to specific tasks. You can also choose what users can see and do within different areas of QuickBooks like customers and sales or vendors and purchases.

Learn more about user roles

QuickBooks user roles are customizable permissions you can give your team. User roles are either billable or non-billable. Billable users count toward your user limit, while non-billable users don’t. Learn more about user limits for your subscription.You can also invite your accountant as a firm user so they can review your QuickBooks company file.


Roles that count toward user limits

Learn more about each billable user role that counts toward your user limits.

The primary admin is the main user who has access to every part of the QuickBooks account. They can manage all users and other admin tasks. By default, the primary admin is the person who initially set up the account.

If you need to assign a new primary admin, you can transfer the role to another user.

A company admin has access to every part of the QuickBooks account. They can do everything the primary admin can do, except edit or remove the primary admin's access.

This user can have specific access to areas in QuickBooks Online. This gives you even more control on what they see or do. For example, you can allow a custom user to see only the Bank Deposit screen. Learn more about adding custom users in QuickBooks Online Advanced.

You can set different levels of access for this user. They can work with customers, sales, vendors, and expenses. These users can enter timesheets, add users, update company info, or manage subscriptions.

Roles that don’t count toward user limits

Learn more about the user roles that don't count toward your user limits.

If you have employees or vendors that need to track time, you can make them a time tracking-only user. They can only enter timesheets for themselves. And they will only have access to timesheets and time reports.
Note: Time tracking-only users can’t be vendors who track payments for 1099. If you need to track time for 1099 vendors, you can enter timesheets for them. Or you can add them as a user with a different email address. Learn how to enter vendors you need to track for 1099s.

A reports-only user can see all reports, except reports that show payroll or contact info. These users can’t access the audit log.
Reports-only users can create custom reports and add report groups, but can't view the actual transactions.

If you have QuickBooks GoPayment, you can give a user access to take payments without giving them access to QuickBooks. They can take payments through GoPayment that sync in real time with your QuickBooks account.

Standard user role access rights

Primary admins and company admins get all access rights. When you assign the standard user role, QuickBooks lets you choose the user’s access rights. You can choose to give them all access, limited access or none.
When you add a new standard user, you'll see what they can or can't do on the screen. Here's a summary of what the access options allow.

This user can:
  • Enter estimates, invoices, sales receipts, credit memos, refunds, charges, and credits
  • Create and delete statements
  • Receive payments from customers
  • Fill out time sheets for anyone
  • Add, edit, and delete customers, vendors, products, and services
  • View customer registers
  • View customer and A/R reports
  • View vendor and A/P reports
  • Enter bills from vendors
  • Pay bills, write and print checks, and view check reports
  • Make bills and purchases billable to customers
  • Enter cash and credit card purchases


They can't:

  • Add, edit, and delete accounts and quantity on hand
  • View bank registers
  • See total income and expense amounts on Home, Vendor, and Customer pages
This user can't use any of the accounting features in QuickBooks Online. They can submit time sheets.

This user can have specific access to areas in QuickBooks Online. This lets you be more in control of what they see or do. For example, you can allow a custom user to see only the Bank Deposit screen. Learn more about adding custom users.


This user can access everything for customers and sales as well as vendors and purchases. They can also:
  • Add, edit, and delete employees
  • Change preferences
  • View activity log
  • Create, edit, and delete budgets
  • Add, edit, and delete accounts
  • Make deposits and transfer funds
  • Reconcile accounts and make journal entries
  • View all reports
  • Manage sales tax data and settings.
  • Access and manage aspects of currency and multicurrency

When you choose limited access and then select customers, the user can:
  • Enter estimates, invoices, sales receipts, credit memos, and refunds
  • Enter charges and credits
  • Create and delete statements
  • Receive payments from customers
  • Fill out timesheets for anyone
  • Add, edit, and delete customers, products, and services
  • View customer registers and reports
  • View tax rates and agency settings
  • Use and adjust sales tax in sales transactions and general journal entries (i.e. manually overriding calculated tax amounts)
  • Add, edit, and delete currencies
  • Edit exchange rates

The user can't:

  • Print checks (including refunds)
  • Make bills and purchases billable to customers
  • Add, edit, and delete accounts and quantity on hand
  • View bank registers
  • See total income and expenses on Home, Vendor, and Customer pages
  • Run tax reports or view tax history
  • Prepare and file a sales tax return and record sales payments
  • Set up new, or change existing tax agencies in Settings
  • Set up multicurrency
  • Perform home currency adjustments

When you choose limited access and then select vendors, the user can:
  • Enter bills from vendors
  • Enter cash and credit card purchases
  • Pay bills, write checks, and view check detail reports
  • Print checks (except refunds)
  • Add, edit, and delete vendors, products, and services
  • View vendor and A/P reports
  • View tax rates and agencies
  • Use/adjust sales tax on purchase, card, and banking transactions, including overriding calculated sales tax amounts)
  • Run tax reports or view tax history
  • Prepare and file sales tax returns and record sales tax payments
  • Add, edit, and delete currencies
  • Edit exchange rates

The user can't:

  • Add, edit, and delete accounts and quantity on hand
  • View bank registers
  • Set up new tax agencies or change tax settings or change existing tax rates, tax method, or agency settings
  • Set up multicurrency
  • Perform home currency adjustments
  • See total income and expense amounts on Home, Vendor, and Customer pages

When you choose limited access and then select both customers and vendors, the user can:
  • Enter estimates, invoices, sales receipts, credit memos, refunds, charges, and credits
  • Create and delete statements
  • Receive payments from customers
  • Fill out timesheets for anyone
  • Add, edit, and delete customers, vendors, products, and services
  • View customer registers
  • View customer and A/R reports
  • View vendor and A/P reports
  • Enter bills from vendors
  • Pay bills, write and print checks, and view check reports
  • Make bills and purchases billable to customers
  • Enter cash and credit card purchases

The user can't:

  • Add, edit, and delete accounts and quantity on hand
  • View bank registers
  • See total income and expense amounts on Home, Vendor, and Customer pages

User settings for standard user role

After you’ve chosen a standard user role’s access rights, you’ll also be able to select their user settings. You can give them permission to manage users, edit company info, or manage subscriptions. Or you can choose a view only option or no permission at all.

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