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Let me point out some details with Intuit Payment charges, yujjainwala.
You'll see bank charges only if you're using online banking with QuickBooks. Please know this isn't an Intuit charge but a service fee for allowing the connection. You can look up the charge in your billing history. Here's how:
To learn more about what are these fees, check out this article for your reference: Standard Payment Fees & Rates.
However, if you're still unsure about the charge, I suggest reaching out to our support team so they can double-check the charges. They have the tools to pull up your account in a secure environment which we're unable to do it here in the Community. Here's how to reach them:
Moreover, you'll want to view your subscription information, change your billing cycle or change your subscription, go through this article for more details: Manage Billing, Payment, And Subscription Information In QuickBooks Online.
Please touch base with us if you have any other concerns. We're always here to help you.
Thank you for your quick response on the weekend!
I contacted QB Support this morning. They found out that this charge is related to a dispute plus the $25 chargeback. They said it would not be possible for me to figure out myself as it required some information only available to the QB Support Team.
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