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eronne53
Level 2

When entering bills, if you hit 'save' before hitting enter on last entry, the program confirms 'bill saved' but its not. Entered 40 invoices, confirmed saved for nothing

This is something QB should answer but takes hours to get to a point of real answer
2 Comments 2
MirriamM
Moderator

When entering bills, if you hit 'save' before hitting enter on last entry, the program confirms 'bill saved' but its not. Entered 40 invoices, confirmed saved for nothing

Hello there, @eronne53.

 

I have replicated your concern on the Test Drive company and see that my bills are saved. I also checked if there's a reported concern about this but haven't found one.

 

To resolve this, we can try using your browser's incognito feature. This feature doesn't use the existing cache files, which makes it a good place to test if there's an issue with the browser.

 

Here's how:

 

  • Press the Ctrl + Shift + N (Google Chrome) keys on your keyboard.
  • Press the Ctrl Shift P (Firefox or Internet Explorer) keys on your keyboard.
  • Press Control Option P (Safari) keys on your keyboard.

 

After that, try to create a bill again. Then, save. If it works, go back to your default browser and clear cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information.

 

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you're currently on maybe have a temporary issue with QuickBooks, and using a new browser will allow you to get back to work.

 

In case you need some related articles in managing your account, you'll want to consider visiting our Community Help Articles hub. 

 

To help you manage your bills and bill payments in QuickBooks Online, you may want to read this article: Enter and manage bills and bill payments in QuickBooks Online.

 

Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care! 

Moezzz
Level 1

When entering bills, if you hit 'save' before hitting enter on last entry, the program confirms 'bill saved' but its not. Entered 40 invoices, confirmed saved for nothing

I'm having the same problem.  I entered 6 expenses and used the "save" button and only the first one saved.

 

 

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