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stephen-moon953-
Level 1

When I try to create an expense after categorising a bill I get get a message saying validation failed , can someone enlighten me please ?

It says it the wrong category for tax but it is the same one as I’ve always used !
5 Comments 5
Eman_E
QuickBooks Team

When I try to create an expense after categorising a bill I get get a message saying validation failed , can someone enlighten me please ?

Let's fix this so that you can resume regular activities in QuickBooks Online (QBO), Stephen.

 

The error you've encountered may be due to data issues in your browser. To verify, you can open your account using a private browser as it ignores websites from using cookies and doesn’t record any history and data.

 

  • Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
  • Google Chrome: Press Ctrl + Shift + N
  • Safari: Press Command + Shift + N

 

If you're able to create an expense from the receipts, return to your regular browser and clear its cache and cookies to refresh website preferences that may be causing problems when using QuickBooks Online. Otherwise, you use a supported browser.

 

Nevertheless, you can visit this article for future help, this can walk you through the details on how to handle bills to be paid later and bills to be paid immediately using bills, checks, or expenses: Learn the difference between bills, checks, and expenses in QuickBooks Online.

 

Please know that I'm just post away if you need any further assistance recording expense transactions in QBO.  Don't hesitate to reach out. Stay safe.

FishingForAnswers
Level 7

When I try to create an expense after categorising a bill I get get a message saying validation failed , can someone enlighten me please ?

Has anybody at QuickBooks considered designing a program that isn't deathly allergic to cookies?

stephen-moon953-
Level 1

When I try to create an expense after categorising a bill I get get a message saying validation failed , can someone enlighten me please ?

Yes that’s sorted thanks

stephen-moon953-
Level 1

When I try to create an expense after categorising a bill I get get a message saying validation failed , can someone enlighten me please ?

Yes that’s sorted it thanks 

Rea_M
Moderator

When I try to create an expense after categorising a bill I get get a message saying validation failed , can someone enlighten me please ?

You're always welcome, and thanks for the update, Stephen.

 

We're glad your issue with creating an expense transaction has been resolved. Now you can easily keep track of your expenses in QuickBooks Online (QBO).

 

In case you need a reference in managing your expenses, you can check out this article: Record business expenses in QuickBooks Online.

 

Feel free to revisit us if you have any other concerns. We are here to assist you in any way we can.

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