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tkatelman
Level 2

Where can I access the QB Desktop Premier Help/Manual online?

I can't use the Help menu inside my app, as it crashed the app every time I try. I'm find working around that, as long as I can access it somewhere else. Where can I get it? I need help with basic stuff that I'm not finding online. HELP! Please send me the link to the QB Desktop Premier manual or help files. Thanks.

2 Comments 2
BettyJaneB
QuickBooks Team

Where can I access the QB Desktop Premier Help/Manual online?

I'm happy to see you again here in the Community, @tkatelman.

 

I can give you the link of the user guide for QuickBooks Desktop so you can access it, at your most convenient time.

 

QuickBooks Desktop has a link that provides resources to answer your needs on the program. You can access this any time and any where.

 

Feel free to check out this link: Get QuickBooks Desktop user guides.

 

You can also access the help articles from your QuickBooks. Just click on Help then QuickBooks Help. Since your QuickBooks is crashing when accessing it, let's perform some troubleshooting steps to fix this.

 

I recommend running our QuickBooks Tool Hub. This fixes odd issues while working with QuickBooks Desktop (QBDT).

 

To do that:

  1. Close your QuickBooks application
  2. Download the QuickBooks Tool Hub file.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

Here's an article that you can read for more details and troubleshooting steps: What to do if you can't open QuickBooks Desktop.

 

Lastly, it's always recommended to update your QuickBooks to the latest release. This is to ensure that your software up-to-date so you always have the latest features and fixes.

 

If you have any other questions with utilizing the program feel free to post below. Have a good one!

tkatelman
Level 2

Where can I access the QB Desktop Premier Help/Manual online?

Thanks @BettyJaneB, that manual is something, although a bit simple and from 2018. I appreciate you sending it however.

Good reminder re the QBTool app. I'm running that now. The problem is likely that I'm running QB Desktop on the backside (PC side) of the newer M1 Macintosh, so I expect it won't work perfectly.

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