Where is VOID button that allows redo of all processed 1099s?

I want to ensure you can correct your 1099 form, NancyC1.

Currently, there's an emerging issue with QuickBooks Online 1099 rejections where customers don't have the Void forms option. And our Engineering team are actively working to fix this for you. To receive live updates about the status of the investigation, I recommend contacting our Customer Care Team, so they'll add you to the list of affected users. 

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

Additionally, I'm including this article to help answer the most commonly asked questions about 1099s in QuickBooks: Get answers to your 1099 questions.

Don't hesitate to let me know if there's anything else I can do to help. I'm always here to assist. Have a nice day!

Thank you for your quick reply - much appreciated.

Has this been taken care of?  I've received the same notice and I don't see a void button either.

Hello there, LiseWill.

Please know that the issue regarding the no option to Void and refile rejected 1099 filings in QuickBooks is already tagged closed and resolved. Since you're still experiencing this problem, let's perform troubleshooting steps to ensure you can see the said button that allows you to redo all processed 1099s.

Once the browser's cached files have issues, QuickBooks functionalities may get affected such as being unable to see the Void button. I also recommend opening your QBO account in a private browser. This is to rule out the possibility of a webpage issue that might cause unexpected behavior.

Use these keyboard shortcuts based on the browser you're using:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above don't work, use another supported browser as an alternative.

I recommend contacting our QuickBooks Support Team. They have the tools to pull up your account in a secure environment and be able to investigate the cause of the missing Void button and why this keeps happening on your end.

In case you need guidelines on how you can make adjustments to your filed 1099 due to incorrect information, you can read this article: Correct or change 1099s in QuickBooks.

Feel free to ask more questions if you have anything in mind about 1099s in QuickBooks, LiseWill. I'm always here to help. Take care!

Yes my client also got an email 3-hours ago that this issue had been resolve already.