Where to begin?

Great - now when I create an invoice, I can't receive a payment. I have to exit out of the invoice and jump through hoops. Wonderful!

Oops. I also forgot the original reason I came here. I set up contractors and they don't get the email despite sending and resending. My guess is that their email client is blocking the email before it ever gets there. Why can't we send links???

We understand how difficult this must have been, @cateydid2003. 

We value your time with us. Thus, I recommend you submit experience feedback. This way, we can enhance your experience with QBO and will be shared with our Product Development team.   

Here's how:   

1. Select the Gear icon, then choose Feedback.
2. Enter your comments or product suggestions.
3. Select Next to submit.

Regarding your concern about your contractors not receiving emails, here are the possible reasons why:  

• The invitation might be in their junk or spam folder.
• The company’s email address is incorrectly formatted in the Company tab under Account and settings.
• The recipient’s mail servers might be blocking the email.
• The invitation may have already expired. Email invites expire 48 hours after they are sent.

If they still cannot receive your email invitation, their mail servers may have blocked the emails from Intuit or tag them as spam.

We can ask them to add the following QuickBooks Online email server hostnames and IP addresses to their email providers' allow list, so their invitation won't get recognized as spam.

Check out this article for more info: What to do if invited users did not receive your email invitation in QuickBooks Online. 

Moreover, I'll add this article about sending your expense receipts and bills to get them into QuickBooks Online: Email receipts and bills to QuickBooks Online. 

Please let me know if you have more questions about managing your display preferences and contractors by clicking the Reply button. I'll be here to lend a hand. Keep safe always.  

@cateydid2003 

You have to accept it all. Otherwise, consider switching to another app. You can convert your data to get a QB Desktop file format and use the trial version to access your historical data for good. Then you can start from scratch on a new app to lower conversion costs.

Who else is out there?

@cateydid2003 

I can recommend 3 options to explore. Contact me in private for details. 

I don't know how.

@cateydid2003 

Click on Fiat Lux profile name and you will find their website address to send an email to.