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Stevelynngott
Level 1

Why can't i buy Quickbooks Desktop Accountant Edition online?

Why do I have to call a call center and wait on hold to purchase software? This is completely unique in the software world in how completely antiquated a process this is. It's not 1987, there is absolutely no reason to put artificial restrictions on the purchasing of your software. It is anti-consumer, and I can not wait for the day this company is replaced by a competitor. I will jump at the first alternative that does not take the customers requests for normal operating practices as a joke. 

6 Comments 6
MJoy_D
Moderator

Why can't i buy Quickbooks Desktop Accountant Edition online?

This is not the type of experience we want you to have, @Stevelynngott

 

You can purchase our bundled subscription online through this link: QuickBooks Accountant Desktop 2023. However, if you only need QuickBooks Accountant Desktop, then you may need to contact our Sales Team. They'll make sure that you get the right subscription and answer all the questions that you have. 

 

Refer to this link on how to reach our Sales team: Contact Us. They're available from Monday to Friday, 5 am to 6 pm (PST).  

 

Once done, you can now install it on your PC and activate your QBDT. Here's how you can install QuickBooks Desktop and activate QuickBooks Desktop for Windows

 

Let me know if you have further questions about subscribing to QuickBooks Accountant Desktop. I'm always here to help. Have a great rest of the day! 

Jere1778
Level 1

Why can't i buy Quickbooks Desktop Accountant Edition online?

Unfortunately, the sales team is no help.  I scheduled a call with Darrell who was only interested in selling me the on line version.  I explained I only wanted 2023 accountants desktop, and he told to just go ahead and purchase it.  Now, I've ended up here realizing this is impossible. Noone is answering at QBs, and it seems my only option is to try again next week.........Who is answering the phone in sales? This guy had no idea what he was talking about and similarly was not familiar with the product. 

Fiat Lux - ASIA
Level 15

Why can't i buy Quickbooks Desktop Accountant Edition online?

Jere1778
Level 1

Why can't i buy Quickbooks Desktop Accountant Edition online?

Yes. Hence the post.  Not allowed this year.  

Jere1778
Level 1

Why can't i buy Quickbooks Desktop Accountant Edition online?

Yes. Hence the post.  As original post mentions, can’t be done.  Seems they have hired a team of Sales professionals not familiar with the product to push the online package. I have set up the obligatory appointment with another who hopefully will be more helpful.  

Fiat Lux - ASIA
Level 15

Why can't i buy Quickbooks Desktop Accountant Edition online?

Consider to purchase via a partner/reseller as a workaround.

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