There are multiple reasons why System Administration might make changes to your account, Marsha. I'll provide more details on this below.
System Administration activities in QuickBooks can occur for several reasons, including:
- Changes to one record can affect another. For instance, editing a payment and linking it to a different invoice might register as a change to the original invoice.
- Connecting apps to QuickBooks can result in alterations. When these apps send or modify data in QuickBooks, it appears as a System Administration event.
- Creating recurring transactions, such as recurring expenses, triggers System Administration events once QuickBooks processes these automatically.
- Setting up automatic events, such as bank feed updates, can create System Administration events even when not actively logged in.
For more info, check out this article: Use the audit log in QuickBooks Online.
Since the deleted transaction has already been reconciled, I recommend contacting our live technical support team. They have the necessary resources to check and provide more details about the deleted direct deposit.
I'll show you how you can reach them:
- Go to the Help icon at the top right corner.
- Select the Search tab and hit Contact Us.
- Click the Ask about something else tab.
- Key in your concern and hit Continue.
- Choose a way to connect with us:
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
You can check out their support hours to determine their availability.
Here are articles to guide you on how to run, print, and customize payroll reports, as well as how to create a payroll summary report to review your payouts:
Our dedicated customer service team is here to assist you at every step. If you have more questions about managing your payroll or any other QuickBooks-related issues, share them with me by commenting below.
