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acphoto71
Level 2

Why do I get an error that says "Select the account this money transfers to" after I already selected the account that the money transferred to?

 
1 Comment 1
RhoiceW
QuickBooks Team

Why do I get an error that says "Select the account this money transfers to" after I already selected the account that the money transferred to?

Thank you for reaching out to the Community, acphoto71. I can see you're having errors while transferring your funds. No worries I'm here to guide you in fixing that error.

 

Before transferring funds, kindly double-check if you've selected an account in both the Transfer Funds From and Transfer Funds To fields. If selected, I recommend performing some basic troubleshooting steps to ensure a successful funds transfer.

 

Sometimes, QuickBooks may not function correctly due to browser issues. We can solve this by accessing your QBO account using a private browser. Follow these steps:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N



If this resolves the issue, return to your regular browser and clear your browsing history to start fresh. If not, you can use a different supported browser.

 

Additionally, you can check on this article to learn how to review downloaded bank and credit card transactions: Categorize online bank transactions in QuickBooks Online


Feel free to leave a comment if you still experiencing some errors in transferring funds. I'm happy to lend you a hand.

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