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cindy153
Level 1

Why is Quickbooks Online still down?

Quickbooks online has been having issues with banking transactions for over 3 years now (Square App) It went totally down for us just before Christmas.  Have been told that there's a known issue and we would be notified when it was resolved.   I have not been able to use the program for almost a month.  I have not been able to stop the monthly debit for the program either.  Is anyone else experiencing the same issues or is it just us?

1 Comment 1
FateCandylaneT
QuickBooks Team

Why is Quickbooks Online still down?

Managing real-time tracking of your bank transactions ensures the accuracy of your overall accounting data, cindy153. Let me route you to the next available support to help you address this matter.

 

Beforehand, may I know what specific errors you've encountered in QuickBooks Online with Square App? You can also share screenshots so we can have a clearer understanding of your end. Any additional information would be much appreciated.

 

To guarantee a prompt resolution and stay informed with timely updates regarding your issue, our dedicated live support team is ready to assist you. They can provide clear guidance on the next steps and investigate your case further. To proceed:

 

  1. Log in to your QuickBooks Online (QBO) account and go to the Help (?) menu.
  2. Select the Search tab and click the Contact Us button.
  3. Enter a topic in the What can we help you with? page.
  4. Then, choose a way to connect (Have us call you or Chat with us).

 

Once everything comes in handy, review and categorize your online bank transactions to ensure these entries are accurately recorded.

 

Remember, reaching out for more assistance is always encouraged, and we're here to help in managing your data. Just let us know below. Keep safe.

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