You can reenter your customer information, @hosbrook41.
If it doesn't work, it could be the problem is browser-related. I suggest performing some troubleshooting steps to fix this. The cache stored in your browser may be causing the issue. Let's start by accessing your account through an incognito browser.
You can use these keyboard shortcuts:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If this works, you’ll have to go back to your regular browser and clear the cache. If not, try using other supported browsers.
You may also consider managing your customer lists in QuickBooks Online.
Leave a comment below if you have additional QuickBooks-related concerns. I'm always here to help you. Have a pleasant day.
