Welcome to the Community, @ttw2371.
I’m here to assist you in resolving the issue you're facing.
Your current account type is Solopreneur, which is why you’re unable to connect to the Etsy Connector app. This integration is only supported for QuickBooks Online (QBO) plans, including Simple Start, Essentials, Plus, or Advanced. If you prefer to keep your current Solopreneur account, you can still manage your Etsy transactions by manually adding them to the system.
If you have any questions or concerns, please don't hesitate to Reply to this thread.