I recognize the importance of receiving payments from customers, jcmarinecustoms. I'm here to help ensure your payment process goes smoothly.
To help you more effectively, please ensure the payment link is properly set up and linked to the correct customer account. If you are using a third-party payment processor that integrates with QuickBooks Online, please check for any synchronization errors or connectivity issues that might cause delays in updating transactions.
Also, can you specify the payment method used (e.g., credit card, PayPal, bank transfer)? Confirming that the transaction has been completed through your payment method will help me understand the situation better and provide you with the most accurate solution.
Additionally, here are some resources that can guide you on how to check customer payments and how to ensure they are deposited into your account:
If you have any further questions about managing your payments or using QuickBooks, please don't hesitate to reply below. I'm here to help you at each step.