I understand how frustrating it can be when you've charged out, Suzana. It's my priority to ensure this gets sorted out.
Confirming charges helps ensure that your financial records are accurate, which is essential for understanding your business.
Alternatively, when logged into QuickBooks, you can look up charges, here's how:
- Navigate the Profile icon next to Settings ⚙.
- Click Manage your Intuit account.
- Select Products & Billing.
- Hit the company name to show more details, like the subscription price of each company.
- Set View payment history to see the payment history for the active subscription.
For further elaboration you can contact our support, to explain you further about the charged amount.
- Log In: Sign in to your QuickBooks Online account.
- Help Icon: Click on the “Help” icon (usually a question mark “?” located at the top right corner of the page.
- Search for Assistance: You can type your query in the search bar to find articles and FAQs that may resolve your issue.
If you need further assistance, scroll to the bottom of the help window and click “Contact Us.”
Choose the relevant options similar to your charges, as this will help direct you to the right support channel.
Lastly, choose the contact method:
- Live Chat: Engage in a real-time chat with a support representative.
- Callback: Request a callback by providing your contact number.
- Phone Support: If available, you can find a phone number to call.
Additionally, for more information about charges you can check it here in this article: Intuit charges on credit cards and bank statements.
If there is anything else, I can help you with. Aside from credit card charges, please let me know by leaving a comment below. I'd be more than willing to lend you a hand, Suzana.
