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satC
Level 3

XML parser 4.0 dependency

Hi,

Recently i installed QuickBooks Accountant 2021  desktop version. Every thing is normal , till i uninstalled XML parser 4.0 . After that unable to login company file. PFA screenshot for reference.

 

Is really QuickBooks is dependent on XML parser 4.0 dll ?

 

Any inputs really appreciated.

 

Thanks,

Sateesh

5 Comments 5
JonpriL
Moderator

XML parser 4.0 dependency

I'm here to help share how you can log in to your company file, @satC.

 

QuickBooks is able to run independently even without the MSXML but it is recommended to keep it installed to avoid errors while working with your file.

 

Since you've already uninstalled the program, let's run one of the QuickBooks Tool functions to get rid of the error message. This way, you can log back in and work with your company file. Let me show you how.

 

  1. Download the QuickBooks Tool hub.
  2. Open and install the downloaded file.
  3. On the QuickBooks Tool app, select Company File Issues.
  4. Select Quick Fix my File.
  5. Click OK.

 

From here, let the tool completely run and relaunch QuickBooks. I'm adding this article to understand more how you can utilize the tool: How to use File Doctor to Fix Company File Issues in QuickBooks Desktop?

 

You can also check this reference with the helpful steps you can follow to fix some of the specific error messages you may receive in the future: Error 6073 and 99001, QuickBooks is Unable to Open this Company File.

 

Don't hesitate to post again here if you have other questions about logging in and working with your file. I'm always around happy to help. Take care and stay safe!

satC
Level 3

XML parser 4.0 dependency

Hi,

 

Thank You for your swift response.

 

Due to security issues our security team is requesting to remove this component as a mandatory step.

This is where we hesitate , to keep or uninstall ?

 

Thanks,

Mark_R
Moderator

XML parser 4.0 dependency

Welcome back, @satC.

 

Allow me to provide some clarification about uninstalling MSXML.

 

Please know that MSXML 4 is required to be installed on your computer to keep QuickBooks Desktop (QBDT) up and running. This way, you'll avoid errors, like being unable to log in to your QuickBooks company file. 

 

In addition, MSXML is a windows component that can cause QBDT not to run properly when damaged. Thus, you'll want to keep it installed on your computer.

 

Just in case you encounter errors with MSXML, you can read this article to learn how to fix it: Repair Microsoft MSXML.

 

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.

 

If you need any assistance getting your company file up and running, I'm available here to help any time!

satC
Level 3

XML parser 4.0 dependency

Hi Mark,

 

Thank You for your reply.

We are planning to download and install  MSXML 6.0 m but the bits are not available.

Even the link which you share is no longer available.

https://www.microsoft.com/en-us/download/details.aspx?id=6276

 

 

Thanks

ChristieAnn
QuickBooks Team

XML parser 4.0 dependency

Hi there, satC.

 

I appreciate you for coming back to the thread to add some stuff about your issue. With this, I'll make sure you'll be routed to the right person to assist you further in downloading and installing MSXML 6.0.

 

Since bits are not available when downloading and installing MSXML 6.0, it might be the Microsoft is updating to the latest and newest one. That said, you can repair specific Windows components or you can contact an IT professional. That way, they are able to see the cause of why the link for MSXML 6.0 is no longer available. Then, to ensure that this will be fixed asap so you can back on track with QuickBooks Desktop.

 

Please refer to this article to see troubleshooting steps on how you can fix .NET Framework issues when using QuickBooks Desktop: Manually fix Microsoft .NET Framework errors.

 

You can always update us on the result after contacting an IT expert in the comment below. I want to make sure everything is taken care of for you. Take care and have a great day!

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