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Hello!
We are trying to figure out how to pull a report that would show how we applied customer payments. For example, if a customer is asking us how we applied several payments, is there a way to pull a report that would show which invoices we applied the payment to?
Thank you!
We can pull up the Transaction List by Customer Report, CourtneyF1.
This report provides a comprehensive view of all transactions related to a specific customer, including payments, deposits, and other associated transactions. I would be delighted to assist you in customizing this report according to your specific needs.
Here's how:
To determine which invoice the payments were applied to, you can double-click on the payment transactions. This action will allow you to view the details and trace the specific invoice to which the payment was allocated.
Alternatively, you can open each of your invoices to view the associated payments. Let me walk you through the process:
To preserve the current customization settings of this report, I recommend memorizing it. This way, you can easily access and utilize the report with its preferred settings whenever needed.
I also recommend reading this article. It will guide you in effectively tracking your business's progress. You can find valuable insights and instructions on customizing company and financial reports to suit your specific needs.
If you have additional questions about running a report, don't hesitate to come back here in the Community. I'll be willing to help. Have a good one.
Thank you, we were looking for a step further here. We had a customer request how payments were applied from January 2024 to present and had to manually put an excel sheet together to show them how we applied payment. The steps you gave are helpful but it seems we would still need to put the information manually into excel to show how we applied the payments. The first report you provided we could pull into Excel but it won't specifically show the payment for $100 was applied to invoices 1, 2, and 3.
Any other ideas for this level of detail to show on an excel report?
Welcome back to the Community, CourtneyF1.
I can see the importance of running a report for your customer to demonstrate how payments were applied.
Currently, this kind of report is unavailable. In the meantime, I recommend sending this request straight to our product engineers through feedback. Sharing features and options that you would like implemented is how our engineers look for new product updates.
Here's how:
For additional reference about managing reports in QuickBooks Desktop, check the following articles:
If you have any further concerns about running reports, please post them again in this thread. Our QuickBooks Community team and other QuickBooks experts are always here to help. Have a good one.
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