Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I would like to offer customers a 2% discount when paying their invoice with a specific method, ACH. And this needs to be applied automatically, when ACH payment is chosen by the customer at the time of payment.
Is this possible?
Thanks,
Setting up a discount percentage specifically for ACH payments is unavailable in QuickBooks Online (QBO), post_modern. As a workaround, you can manually apply the discount to the invoice.
Here's how to add a discount to the subtotal on an invoice:
You can refer to this link for more information: Add a discount to an invoice or sales receipt in QuickBooks Online.
I can see how having this option to automatically add discounts would be beneficial to your business. I'd recommend sending a feature request directly to our Product Development team. This helps us improve your experience and the features of the program.
Here's how:
You can also track feature requests through the Customer Feedback for QuickBooks Online website.
For additional reference, visit this article to learn how to receive and categorize invoice payments: Record invoice payments in QuickBooks Online.
I'm always prepared if you have more questions or concerns about adding discounts in QBO. Kindly leave a comment below, and I'll promptly lend a hand.
Thanks for the info, that's a bummer that it isn't a feature right now.
In terms of a solution, doing it manually on an invoice by invoice basis is not acceptable.
Working the problem from the opposite angle, is it possible to *automatically* add a fee if someone chooses to pay their invoice by credit card?
Hi there,
I’ll guide you through the steps to add a bank fee in QuickBooks Online (QBO).
In QBO, automatically applying a fee for customers who opt to pay their invoices with a credit card is not an option. However, you can manually include it as a line item when processing the invoice.
First, let's create a dedicated service item for the fee. This will allow you to include it along with a detailed description of your invoices. Here's how:
Once done, check this article for more details to learn how to add service fees to invoices, check out this article below: Manually add service fees to invoices in QuickBooks Online.
In addition, feel free to read these articles to learn how to personalize your sales forms and enter customer payments in QuickBooks Online:
If you have any further questions or issues regarding your QuickBooks account or handling your customer invoices, feel free to reach out. I'm here to help you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here