Hi there, BSTrans.
Thank you for bringing this to our attention. I would like to guide you in the right direction to resolve this issue.
Sometimes, payment discrepancies occur due to processing delays, technical issues, or incorrect payment details. To assist you more comprehensively and provide clarity on the situation, we encourage you to contact our Customer Support Team. They have specialized tools and expertise to analyze the issue in greater detail and can provide timely updates on the situation. This ensures the problem is addressed as quickly as possible.
Here's how to contact:
1. Click the Help menu or the (?) icon in the upper-right corner of QBO.
2. Go to the Assistant tab.
3. Type "contact support" in the chat box and press Enter.
4. Provide a brief description of your concern and click Continue.
5. Choose your preferred option. Have us call you or Chat.
Thank you for your patience and understanding. If you have any further questions, please don’t hesitate to reach out.
