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tracey45
Level 1

Can I remove my address from payment link?

I am wanting to create a payment link for a workshop, but don't want buyers to see my address.

2 Comments 2
Aldren18
QuickBooks Team

Can I remove my address from payment link?

We understand your need to keep your company address private on the payment link, Tracey.

 

In QuickBooks Online (QBO), the company address appears by default in the merchant details on payment links. While the option to remove the address is unsupported in the program, we encourage you to submit your suggestions and concerns by leveraging the Send Feedback option.

 

It is the most effective way to communicate with our Product development team, as they regularly review these submissions to guide future updates.

 

To send your input, here's how:

 

  1. Open your QuickBooks Online account.
  2. Go to the Gear icon located at the top-right corner of your screen.
  3. Under the Profile section, select Feedback.
  4. Type in your suggestions and then click on Next.

 

I've included a screenshot for your reference:

 

image_720.png

 

Your feedback is essential in helping us understand user needs and shape future enhancements to improve the product and user experience.

 

In the meantime, you could consider exploring third-party applications integrated with QBO that offer more flexibility, such as removing or hiding company addresses. You can visit the QuickBooks App Store and navigate to the CATEGORIES section to select an app that best suits your needs.

 

image_480.png

 

Additionally, we'll share these insightful articles that offer guidance on customizing your templates to enhance their appearance and setting up and utilizing progress invoicing to streamline your billing process and improve cash flow management:

 

 

The Community is always ready to respond and assist if you have further questions about payments or any QuickBooks-related concerns, Tracey. We encourage you to utilize the comment section below for prompt assistance.

SIAB
Level 6

Can I remove my address from payment link?

@tracey45 

If you are B2B, you can use a 3rd party payment processor similar like Paypal.me link to integrate with QBO.

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