Thanks for sharing your concern on the QuickBooks Community page, @Lizet_723.
Based on your scenario, it seems that the issue stems from the Clover app itself. Since the problem originated in the Clover Dashboard, I'd suggest getting in touch with their customer support again. That way, they can review your account and diagnose the possible cause of the discrepancy. Please also note that the data coming into QuickBooks depends on the information transmitted by third-party applications.
In addition, here are some resources that will help you in managing your bank feeds in QuickBooks:
Fill me in if you need any further assistance while working on your data with QuickBooks and Clover. I'm always here ready to help. Have a wonderful day.