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Lizet_723
Level 1

Clover payment for credit cards Not matching Clover Dashboard.

I’ve Been having issues on certain days where my clover credit card payment doesn’t match with my clover dashboard. It’s not syncing properly and causing me to show a cash shortage. Had this issue last year and my account can’t seem to figure out why it only happens on certain days not on the daily. Called clover and got no help from them, so not sure if this is a quick book issue. Any help to fix this issue or point me in the right direction would be appreciated. 
thanks 

1 Comment 1
ReymondO
QuickBooks Team

Clover payment for credit cards Not matching Clover Dashboard.

Thanks for sharing your concern on the QuickBooks Community page, @Lizet_723.

 

Based on your scenario, it seems that the issue stems from the Clover app itself. Since the problem originated in the Clover Dashboard, I'd suggest getting in touch with their customer support again. That way, they can review your account and diagnose the possible cause of the discrepancy. Please also note that the data coming into QuickBooks depends on the information transmitted by third-party applications.

 

In addition, here are some resources that will help you in managing your bank feeds in QuickBooks:

 

 

Fill me in if you need any further assistance while working on your data with QuickBooks and Clover. I'm always here ready to help. Have a wonderful day.

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