Hi there, @KSchanz.
Thanks for taking the time to reach out to the QuickBooks Community for support. It's great having you here.
In QuickBooks, once a transaction has been reconciled, any changes made to that transaction (such as changing what invoice the payment has been applied to) can cause discrepancies.
However, you can manually make changes (changing the invoice the payment was applied to), then re-reconcile that single transaction.
Here are some steps to help walk you through the process:
- Go to Bookkeeping or Accounting, then select Chart of accounts.
- Find the account that has the reconciled transaction. Then choose View register.
- Find the transaction. You'll see an "R" in the checkmark column if the transaction is reconciled.
- Select the transaction to expand the view.
- In the checkmark column, select the box with the "R" until the box is blank. This removes the transaction from the reconciliation.
- Click Save.
- Close the account register.
Once you've made your changes, go back to the register and find the edited transaction and select the box that is blank until you see an "R" again.
You can see additional details in Undo or remove transactions that have been reconciled.
Please know that you should always consult with your accounting professional before making any changes to your account. If you don't have an accountant, don't sweat it. You can find one here in our Resource Center.
That should do it. I'm always around if you have any questions or concerns. Take care!
