Creating an AR check to clear credits

pamphipps70 · ‎April 13, 2024

I have a client that has several credits that I need to refund. I posted here and was told to create a check to the customer and use Accounts Receivable which cleared the account and worked beautifully or so I thought.
I went to Banking - Make Deposits and my AR check was sitting there to be deposited! What do I do about this? Refunding several credits for a customer is often and I need a solution

CamelleT

Thanks for checking out the Community space, pamphipps70.

I've checked your posts and found that you've published similar questions twice. Please know that the duplicate one has already been answered by my colleague Genmarie. You can view her answer through this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-i-have-several-credit-memos-tha...

I'll be right here to continue helping if you have follow-up questions regarding this topic. Assistance is just a post away. Have a good one!

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