I understand the challenges you're experiencing with duplicate deposits, and I'm here to work on resolving the issue, puresenseinv.
When your customer makes a payment for an e-invoice, QuickBooks Online will automatically update the invoice status to paid and deposit the funds into the designated account.
To resolve the duplicate deposits, please Undo the transactions from the Categorized tab to match them to the correct ones.
- Go to Transactions, then select Bank transactions.
- Select the tile for the bank or credit card account you downloaded the transaction from.
- Select the Categorized tab.
- Find the transaction you want to unmatch.
- Select the blue transaction link in the Added or Matched column to see the matched transaction.
- Click Undo from the Action column.
Once the transaction is returned to the For Review tab, you can proceed to locate the correct match.
Afterward, proceed reconciling your accounts to help maintain financial accuracy, identify errors, and manage your business's finances effectively.
Please don't hesitate to comment below if you need help managing your transactions. I'm here to assist you further. Have a great day!
