Day to day questions with Quickbooks Payment and Enterprise Desktop

DogGone · ‎August 31, 2022

Using enterprise. We want to accept payments thru invoices. I'm confused on some of the steps. When payments are received into the bank account. How do they show up? As individual transactions or one lump sum? How do I know who the payments are from to apply them to the invoices? My bank does not offer bank feed. In fact in 20+ years of using Quickbooks we've never had a bank that offered bank feed. The current bank did tell me they offered a download of my banking that I could import to quickbooks for reconciling but it sounded a little odd and they didn't really know much about it. Does anyone have some personal experience they can help with?

DivinaMercy_N · ‎August 31, 2022

It's nice to see you here in the Community, @DogGone. I'm glad to share with you some information and clarifications regarding QuickBooks Payments.

I appreciate you sharing detailed information about your concerns. Let me go ahead and provide answers to your queries.

When you're using QuickBooks Payments, the service combines all of the customer payments (both sales receipts and paid invoices) into a single record each day. You'll learn more about this by visiting this link: Find out when QuickBooks Payments deposits customer payments.

Then, to verify who the payments came from to apply them to the invoices, you need to go to your Merchant Service Center. Here's how:

Log in to the Merchant Service Center using this link.
Next, select the Activity & Reports drop-down.
From there, choose either Transactions or Deposits.
Then, the list of entries under your chosen category will be shown below.
Just look at the Name column to see who the payments are from.

For your other concern, you can easily import your bank transactions to QuickBooks Desktop (QBDT) as long as the downloaded file is in .QBO format. Once confirmed, below are the steps to perform:

In your QBDT company, go to the Banking menu and select Bank Feeds.
Then, click Import Web Connect Files.
Next, select the .QBO file you saved and click Open.
If there's a prompt that asked you to select a bank account, refer to the options below:
- Use a QuickBooks account that exists if the account you're importing transactions into is already set up in QuickBooks.
- Create a new QuickBooks account if the account you're importing transactions into isn't in QuickBooks yet.
After that, select Continue and then, click OK.
Once done, go to the Bank Feeds Center to review your transactions.

For reference, please visit this article: Connect with Web Connect (.QBO) files.

Once everything is fine, you're now ready to reconcile your account to ensure they match your real-life bank statement. For the detailed guide, check out this link: Learn the reconcile workflow in QuickBooks.

Please let me know how the steps go. I appreciate any updates you can provide. If you have additional questions regarding QuickBooks Payments, feel free to leave a comment below. I'm always around in the Community to give answers and clarifications. Have a good one and take care.

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DivinaMercy_N · ‎August 31, 2022

It's nice to see you here in the Community, @DogGone. I'm glad to share with you some information and clarifications regarding QuickBooks Payments.

I appreciate you sharing detailed information about your concerns. Let me go ahead and provide answers to your queries.

When you're using QuickBooks Payments, the service combines all of the customer payments (both sales receipts and paid invoices) into a single record each day. You'll learn more about this by visiting this link: Find out when QuickBooks Payments deposits customer payments.

Then, to verify who the payments came from to apply them to the invoices, you need to go to your Merchant Service Center. Here's how:

Log in to the Merchant Service Center using this link.
Next, select the Activity & Reports drop-down.
From there, choose either Transactions or Deposits.
Then, the list of entries under your chosen category will be shown below.
Just look at the Name column to see who the payments are from.

For your other concern, you can easily import your bank transactions to QuickBooks Desktop (QBDT) as long as the downloaded file is in .QBO format. Once confirmed, below are the steps to perform:

In your QBDT company, go to the Banking menu and select Bank Feeds.
Then, click Import Web Connect Files.
Next, select the .QBO file you saved and click Open.
If there's a prompt that asked you to select a bank account, refer to the options below:
- Use a QuickBooks account that exists if the account you're importing transactions into is already set up in QuickBooks.
- Create a new QuickBooks account if the account you're importing transactions into isn't in QuickBooks yet.
After that, select Continue and then, click OK.
Once done, go to the Bank Feeds Center to review your transactions.

For reference, please visit this article: Connect with Web Connect (.QBO) files.

Once everything is fine, you're now ready to reconcile your account to ensure they match your real-life bank statement. For the detailed guide, check out this link: Learn the reconcile workflow in QuickBooks.

Please let me know how the steps go. I appreciate any updates you can provide. If you have additional questions regarding QuickBooks Payments, feel free to leave a comment below. I'm always around in the Community to give answers and clarifications. Have a good one and take care.

beffer · ‎January 29, 2024

We are trying to setup receive customer payments in our QB Enterpise V23. I believe the first step is to setup a QB Payments account. We have tried multiple times, but get a "somethings wrong, try later" when clicking the last green button activate payments. Do we sign up for a payments account inside of our QB or somewhere else. Can you provide the link to get us started so we can fill out the form?

Thanks,

IrizA · ‎January 29, 2024

I know some information regarding setting up the QuickBooks Payment, beffer.

There are two ways to set up your QuickBooks (QB) Payments. It can be done within your QuickBooks Desktop (QBDT) by going to the Customers section where you select the Add Credit Card Processing option, then follow the steps, and fill out the necessary fields.

On the other hand, you can also sign up directly on the QuickBooks Payments website since you've mentioned having an error as you sign up for your payments account within QBDT.

You can visit this website to sign up and create your account: QuickBooks Payments.

After you create your QB Payments account, you may want to use this material to integrate and learn how to receive and process customer payments for invoices and in-person sales: Take and process payments in QuickBooks Desktop.

The comment section is always open for any additional concerns or information you may have. We'll be right here to help you.

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Day to day questions with Quickbooks Payment and Enterprise Desktop