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I recognize the significance of payments being deposited on time for your business operations, @Floridapam. Let me directly route you to the appropriate team that can help with your payment deposits in QuickBooks.
To begin with, please know that the speed of your deposits depends on the type of payment and the product you're using. With that in mind, I recommend checking your deposit speed to find out how long it takes to get payments processed for your product. I'd be glad to guide you through the steps.
- Select the Gear icon, then Account and settings.
- Select the Payments tab.
- Review the Deposit Speed section.
Additionally, please check your inbox, including spam/junk folders, for any messages from QuickBooks. As sometimes, the review process takes longer, and we could require more information from you.
If you haven't received an email and your deposit is taking longer than expected, I recommend contacting our QuickBooks Payments Support team for further assistance. They have the tools and expertise to review your account and explain the delays of your payments. Here's how you can reach them:
- Hover to the Help menu and press the Search tab.
- Click Contact Us.
- Choose a specific topic or Ask about something else. Type in a short description in the box provided.
- Select Continue, then pick the Chat or Callback option.
Moreover, here's an article addressing common questions on how QuickBooks Payments deposits work: Common questions about QuickBooks Payments deposits in QuickBooks Online.
Furthermore, you can refer to this article on managing your Payments account in the Merchant Service Center, which includes updating your business and contact info: Access and manage your QuickBooks Payments account.
If you have further questions about payment deposits in QuickBooks, please don't hesitate to come back to this thread. I'll be around to help out.
