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Join nowCustomer says he is not disputing this charge but has a confirmation number and considers it paid. He has verified the account number and says it is correct. He believes there is a processing error on our end. Details:
Transaction ID:a0ji1l21 | Batch ID:[removed] |
Date & Time Stamp:Dec 30th, 2018 06:05 pm | Account no:xxxxxx8667 |
Date Funded: | Routing no:[removed] |
Check Writer Name:VARGHESE, MANOJ | eCheck Type:Internet |
Amount:$250.00 | Account Type:Checking |
Status:Disputed [ view history ] | Check no: |
Next Step: | Submit Type:ECHECK |
Fee:($0.50) |
01/03/2019 | 01/03/2019 | Disposed | ||
01/02/2019 | 01/02/2019 | Funded | ||
12/31/2018 | 12/31/2018 | Cleared | ||
12/30/2018 | 12/30/2018 | Batched | ||
12/30/2018 | 12/30/2018 | Authorized |
Welcome and thank you for posting here in the Community page, @WELAndscaping.
I'm here to help guide you to the right support who can help with checking the details of the disputed charge.
I'd love to check the details,however, for security reasons, I don't have the chance to do it here in the Community page. It would be best to contact our Merchant Services Team. They have the chance to pull up your account securely and can check this further for you.
For the support's contact information:
Stay in touch if you have any other future concerns. Have a good day ahead!
I have this same issue and monies where deposited (by quickbooks) and then reversed (withdrawn from my bank account) with a fee. How did you get this resolved??
I can see that you posted a similar question in the Intuit Community forum, @pworthyservices.
Please refer to the response posted by my colleague @JenoP. Here is a direct link to check this out: https://quickbooks.intuit.com/learn-support/en-us/payments/re-echeck-rejected/01/559089#M17411.
Also, feel free to read this handy help article in case you have other QuickBooks concerns, such as managing your inventories, income, and expenses, running reports, setting up payments and projects, etc. to keep your business running well.
Fill me in if you have more questions by leaving a comment below. Have a great day and take care always, @pworthyservices.
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