Do we need a credit card reader for each employee?

Hello Twinsmom07,

I'm here to answer your query with regard to credit card readers.

The card reader helps you accept invoice payments by credit card or ACH bank transfer. With that, you don't need a card reader for each customer. The same thing goes if your employee is also your customer.

I've added these articles on how you can order and use the card reader:

• Order a card reader for QuickBooks GoPayment
• Process payments in the GoPayment app

Keep me posted whenever you have concerns about processing payments.

Hi, thanks for the response but what I am asking is if I have 4 employees, do I get a card reader for each one?

Thanks for getting back here, @Twinsmom07. I'll share additional information about the credit card reader in QuickBooks.

The credit card reader is used to quickly take and process customers' payments. If you have employees who process customer payments, you can invite them to your QuickBooks Merchant account instead. Additionally, getting a credit card reader for each of your staff is unnecessary. 

For more information about this, feel free to check this article: QuickBooks Payments FAQ.

I also added this guide that you can use in case you encounter issues using your card readers: Fix issues with GoPayment and QuickBooks mobile app card reader.

If you have other concern or inquiries about managing credit card payments in QuickBooks, please add a reply below. I'd be glad to provide assistance to ensure you can get back to working order. 

Thank you for the response. I am still wondering how the technicians will accept credit card payments out in the field. It seems they would need their own card reader?

Hello Twinsmom07,

Thank you for posting here regarding accepting credit card payments. I'm here to clarify things about using a card reader. 

Your technicians can use a QuickBooks card reader to accept credit card payments in the field. GoPayment users can order directly on the app and deliver to your business's physical mailing address. Check out this article for more information: Order a card reader for QuickBooks GoPayment.

If you want to know more about the QuickBooks Card Reader, I recommend contacting our GoPayment Support Team. They can share more details about the features and limitations.

Alternatively, you can provide your employees access to your QuickBooks to accept electronic customer payments for online invoices. They can email invoices with a payment link for the Credit Card method.

We also have a quick and easy guide to help you connect and process payments with the QuickBooks Card Reader. Check out this link to view our video tutorial and detailed steps: Process payments with the QuickBooks Card Reader.

Keep in touch with us if you have more questions or clarification about the process of accepting customer payments. We'll be sure to get back to you. Have a great day ahead.

I am working with card readers as well for remote staff.  Obviously, I am not going to give them my login information.  So is there a way to create accounts for them to take payments?   Or, is the card reader designed to only work when the owner of the business logs into their account.  This would essentially prevent staff from using the card readers.  

Thank you for bringing up your concern regarding working with card readers for your remote staff, @timmons.

Let's share some insights and explore options to find a solution that allows your staff to utilize the card readers effectively while maintaining the necessary security measures.

Your QuickBooks card reader will function seamlessly regardless of the location of your staff members as long as they are invited as users in your QuickBooks Payments.

For more details on quickly taking payments with the latest QuickBooks card reader, here's an article you can read through Process payments with the QuickBooks Card Reader.

I'm also sharing this link to learn the features of QuickBooks Payments card readers and the programs or applications they work best with: QuickBooks Payments card reader features and compatibility.

Feel free to return here for further queries about managing card reader access. I'll be one post away if you need help. Keep safe.