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Fees for online payments

11 replies
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When setting up credit card payments, do I only get charged 3% when customer makes payment? Also are there any other fees for online cc payment?

QuickBooks Online

A

AbegailS_Answer

Level 6

Hello @MJS8, I am happy to provide you with some information about ACH payments and processing fees in QuickBooks Online (QBO).

QuickBooks Payments charges a fee each time you process a transaction. This fee varies depending on how the transaction is processed. If the card is swiped, the fee is 2.4%. If the transaction is invoiced, the fee is 2.9%. For transactions that are keyed, the fee is 3.4%. ACH payments have a charge of a 1% fee (with a maximum of $10) on each transaction.

If you need more information about QuickBooks Payments fees, you can check out this article: What are the fees for QuickBooks Payments?

If you want to know when QuickBooks Payments deposits customer payments into your bank account, you can visit these articles:

Please let me know if you have any questions about the ACH fee. I'm always available to help you. Best wishes for continued success in your business!

A

AbegailS_Answer

Level 6

Hello @MJS8, I am happy to provide you with some information about ACH payments and processing fees in QuickBooks Online (QBO).

QuickBooks Payments charges a fee each time you process a transaction. This fee varies depending on how the transaction is processed. If the card is swiped, the fee is 2.4%. If the transaction is invoiced, the fee is 2.9%. For transactions that are keyed, the fee is 3.4%. ACH payments have a charge of a 1% fee (with a maximum of $10) on each transaction.

If you need more information about QuickBooks Payments fees, you can check out this article: What are the fees for QuickBooks Payments?

If you want to know when QuickBooks Payments deposits customer payments into your bank account, you can visit these articles:

Please let me know if you have any questions about the ACH fee. I'm always available to help you. Best wishes for continued success in your business!

L

LadderPort

How do I talk to someone about the possibility of lowered fees. I am speaking with a processing companies that tells me they can lower fees to 2% or less. I like convenience of processing thru QB but that is a huge savings

C

Carl

Moderator

Let me connect you to our support and check if you qualify for discounts to get the best rates for transaction fees with QuickBooks Payments, @LadderPort.

To determine if your account qualifies for discounts, I'd recommend requesting a rate review with our Payments Support Team. They have the tools to determine if you've met the following requirements for discounts or fees.

Here's how to contact them through QuickBooks Online:

Sign in to your company account.
Go to the Help (?) icon.
Select the Search tab, then enter Contact Us.
Click on it and select your preferred way to connect:

Callback, to let them call you within 5 minutes
Appointment, to schedule a time that's best for you
Chat, to start a conversation with our available expert

For more info about our Payments Support and their supporting hours, please refer to this article: Contact Payments Support.

Moreover, you can check out this resource to learn how to record invoice payments in QBO: Receive invoice payments.

You're always welcome to return to this thread if you need additional questions about reducing transaction fees. Have a good one.

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