cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

 
7 Comments 7
KlentB
Moderator

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

Hi there, ben81.

 

Currently, the option to automatically charge the clients per transaction and to waive the convenience fee is unavailable in QuickBooks Payments. The system will always charge you per transaction: 1% for ACH, 2.4% for swiped, 2.9% for invoiced, and 3.4% for keyed. You can visit the Intuit Payments Merchant Agreement to learn more about how pricing rates and fees work.

 

Please know that there are plenty of third-party applications that sync or integrate with your QuickBooks account. That being said, you'll want to visit our QuickBooks App Center to find a payment service provider that best suits your business needs. 

 

You can also follow these steps to be guided in searching the app:
 

  1. Select Apps from the sidebar menu.
  2. Go the Find Apps tab.
  3. Enter a keyword in the search bar.
  4. You can also click the Browse category button to filter the results.

Wonder when QuickBooks Payments deposits customer payments into your bank account? We can check your deposit speed from QuickBooks Online or Merchant Service Center.

 

I'll be right here to keep helping if you have any other concerns or further questions about credit card payments. Stay safe and healthy.

Fiat Lux - ASIA
Level 15

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

@Anonymous 

Ask your clients to utilize MP. Stretch your clients’ cash flow by creating up to a 45-day float by paying bills via a credit card, even if the vendor doesn’t accept credit cards. Vendors get paid with a physical check or with electronic bank transfers.

https:// melio.grsm.io/quickbooks

 

Anonymous
Not applicable

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

What is MP?

RenjolynC
QuickBooks Team

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

Hello there, ben81.

 

Based on what Fiat Lux - ASIA added, MP is likely a third-party online payment service that helps client stretch their cash flow. You'll want to follow the steps provided by KlentB on how to find the app.

 

You can also visit our website here: QuickBooks App Center.

 

I'm just a post away if you need more help with QuickBooks Payments. Take care.

Teddy Elsenbaumer
Level 3

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

Hey ben81,

 

It sounds like Fiat Lux was referring to a Merchant Provider (MP). I'm not  really sure since they also mentioned you paying vendors. 

If you're still looking for an Autopay option, Bill & Pay is a great Quickbooks add-on that gives you and your customers that feature. You and your customers can choose for invoices to process automatically with cards on file from your customers on X date of the month, or on due date of the invoice.

 

Bill & Pay info here 

 

I'll keep an eye on this thread, if you have specific questions please reply here or reach me directly by PM.

TooDocs
Level 1

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

We were just hit with a $5.98 service fee for a customer paying via credit card.  WE HAVE NEVER had this automatically checked - only pay by check.  FIX YOUR UPDATE QBOnline or YOU credit me that fee back to my account.  WE NEED you to RESTORE our ability to control payments like before - AND DO NOT SAY WE'VE NEVER BEEN ABLE TO - THAT HAS ALREADY BEEN TRIED.

 

NOT A HAPPY CUSTOMER RIGHT NOW!

Nick_M
QuickBooks Team

For credit card payments, can it automatically charge the clients instead of me like Venmo? If not, how do I turn CC payments off?

Hi, TooDocs. 

 

Thanks for dropping by the QuickBooks Community, Intuit QuickBooks has a standard pricing schedule, including payments made by swiped credit cards at 2.40% for non-monthly fees plans. and 1.60% for monthly fees plans. You can view this along with the rest of the pricing schedule here. I also suggest reaching out to our customer support team to dispute the charge if you feel it was inaccurate or unwarranted. I'm happy to provide those steps below. 

  1. Click Help (?).
  2. Type Customer Support.
  3. Click Talk to a Human
  4. Type your reason for contact. 
  5. Click I still need a human.
  6. Hit the Contact Us button. 
  7. Scroll down to the We'll call you button and click Get a call.

This will initiate the Call me back feature, the next available agent will call you as soon as one is available. If you prefer to call in directly, refer to this link as it has the customer support phone number

 

If there's anything else I can help with, please post down below. Thank you for your time and have a nice afternoon. 

Need to get in touch?

Contact us