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Hi,
Sometimes our customers will pay their bill and leave a tip for the sub contractor on the check. We also have intuit point of sale and we will do a drawer payout for the tip amount so that we can give the cash to the sub contractor. My concern is how do I tie the over payment of the check for the tip amount into the cash in drawer? I have the over payment in the customer account set to be refunded but if I try to refund it via the cash in drawer, does not balance out with the cash drawer payout that goes from the cash in drawer to cash drawer payouts that the entry the POS made. I have attached a screenshot of how it looks. Any help is greatly appreciated. Thank You
There are several ways on how to clear the overpayment from your customer, John R.
First, when you receive the overpayment, you'll be prompted if you want to refund the amount or keep it as credit. You'll want to create a credit memo, then post it to a current liability account for the tips. You can follow the steps below.
Once you disburse the tips, make sure to pull it up from this liability account.
However, if you want to show the amount to the sub-contractors on their 1099, you can create an item for the tips, then record the overpayment to an income account. Then, create an invoice to allocate the overpayment.
Lastly, you can create an account where you want to record the tips. Then, choose this account when matching your sub-contractor's check.
For future reference, you can run reports in QuickBooks Desktop so you can easily track your business. Read this article for more information: Understand Reports.
Please let me know if you need further assistance. We're always right here to help.
Thank You Maria for your response!
I apologize, I am a bit confused. When I am creating the credit memo, I am not crediting anything. This is an over payment meant as a tip for the crew so I don't think I would be crediting any item? If I did create the credit memo, how do I post it to the current liability account? The credit memo will let me refund it to the customer. I just want to tie it into the cash in drawer, is this possible? Please let me know. Thank you for your help.
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