You have to unlink the bounced check from your customer to delete the payment, Peyton. I have the steps to assist you with this.
Insufficient Funds (ISF) occur when an account doesn't have enough money to cover a transaction. In such cases, the bank will prevent the transaction from being processed. To resolve this, please follow the steps below:
- Recategorize the bounced payment to reopen the original invoice.
- Unlink the bounced check payment.
- Send a Statement to your customer.
For a detailed steps, please visit this article: Record a returned payment or bounced check in QuickBooks Online.
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Here's an article you can refer for guidance if you need to enter a bounced check in QuickBooks: What to do if your check bounces and your bank account has non-sufficient funds.
Please don't hesitate to get back to this post if you need further help in deleting a payment linked to an invoice, Peyton. The Community space is around to help you.