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greenscreekcellars
Level 1

How do I run a debit card as a credit card on the Quickbooks POS v18.0

I would like to know if it is possible to run debit cards as credit on the ingenico IP350 via the POS V18? I only ever have the option as running the debits as debits (especially if they have a chip) and sometimes my customers do not remember the pin number.

1 Comment 1
Ryan_M
Moderator

How do I run a debit card as a credit card on the Quickbooks POS v18.0

Hi @greenscreekcellars,

 

You'll have to turn off debit card payment in the Payments Preferences.

 

Follow these steps:

  1. From the File menu, select Setup Interview.
  2. Tap the Payments tab.
  3. Under Payments Preferences, hit Edit settings.
  4. Uncheck Accept debit/ATM card payments.
  5. Press Done.

You can then proceed to process the sale, and this time ensure to press Credit so you can process a debit card as such. It won't ask for a pin.

 

Don't forget to enable the debit card option again by following the same steps as above, but putting a checkmark on the Accept debit/ATM card payments option this time. 

 

You can refer to this article for a list of options to process credit and debit card transactions: Process payments in QuickBooks Desktop Point of Sale

 

Do you have other questions in mind? Post them below, and I'll get back to you.

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