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Best answer September 08, 2020
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Hi there, @VNAFL.
You can delete the bad debt that you've created. This way, you can apply your customer's new payment to the invoice. Since you've already reconciled this account, then you need to reopen your book and undo your reconciliation.
Just perform a mini-reconciliation in QuickBooks Desktop to create this adjustment. Please take note that before you proceed, please ask your accountant for further guidance. This will make sure that your book is accurate before creating any changes.
After opening your books, you can proceed to these steps to delete the bad debt:
- Go to the Customers menu and select Customer Center.
- Select the customer and find the bad debt transaction (shown as a discount), then click it to open.
- In the upper section, click the Delete icon and select Save & Close.
Once done, you can now apply your customer's payment to the invoice.
When everything is fixed, you can finish reconciling your account and close your books.
In case you need to review your reconciliation report, you can follow these steps:
- Go to the Reports menu and click Reports Center.
- Search for and open a Previous Reconciliation report.
- Select the account you reconciled, choose either Detail, Summary, or Both.
Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.
Hi there, @VNAFL.
You can delete the bad debt that you've created. This way, you can apply your customer's new payment to the invoice. Since you've already reconciled this account, then you need to reopen your book and undo your reconciliation.
Just perform a mini-reconciliation in QuickBooks Desktop to create this adjustment. Please take note that before you proceed, please ask your accountant for further guidance. This will make sure that your book is accurate before creating any changes.
After opening your books, you can proceed to these steps to delete the bad debt:
- Go to the Customers menu and select Customer Center.
- Select the customer and find the bad debt transaction (shown as a discount), then click it to open.
- In the upper section, click the Delete icon and select Save & Close.
Once done, you can now apply your customer's payment to the invoice.
When everything is fixed, you can finish reconciling your account and close your books.
In case you need to review your reconciliation report, you can follow these steps:
- Go to the Reports menu and click Reports Center.
- Search for and open a Previous Reconciliation report.
- Select the account you reconciled, choose either Detail, Summary, or Both.
Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.
I appreciate you dropping by this thread, @Ivelise.
I'm here to share information on how to delete transactions in QuickBooks Desktop (QBDT). Deleting the payment linked to the transaction first can let you have the option to remove the specific entry on your Chart of Accounts. Let me assist you with deleting a deposit in QBDT.
The Delete Deposit option will only show on the Edit toolbar if you select the deposit within the register. If there are multiple payments in one deposit, you can open the transaction and use the Delete Line option instead.
Here's how:
1. On your QBDT file, click on the Lists at the top menu bar.
2. Select Chart of Accounts.
3. Locate and double-click the account.
4. Locate and double-click the specific deposit.
5. If you want to delete a specific payment, select it from the list.
6. Then click the Edit tab at the top menu bar.
7. Select Delete Line.
8. If you want to delete the entire deposit, you can select Delete Deposit.
Kindly see the screenshots below for visual reference:
Take in mind that the Delete Line option will only show if there are multiple payments on a deposit transaction.
Moreover, you may also want to run a Deposit Detail report to easily track transactions in QBDT. Here's how:
1. On the Reports menu, select Report Center.
2. Go to the Banking section and locate the Deposit Detail.
3. Then click the Run icon.
Additionally, I'll also share this article that can serve as your reference if you want to learn how to batch delete or void transactions in QBDT: Batch delete or void transactions in QuickBooks Desktop Accountant Edition.
Feel free to leave a reply if you require further assistance with deleting transactions in QuickBooks Desktop. The Community team always has your back. Keep safe and have a good one.
