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Level 1

How is the payment information passed on with online payments? With a check you have the check stub. But what does the client see with online payments?

 
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Best answer March 12, 2020

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QuickBooks Team

How is the payment information passed on with online payments? With a check you have the check stub. But what does the client see with online payments?


Hi there, @steve136.

 

When the vendor receives the payment, they will get an email confirmation and an update on their bank statement regarding the deposit.

 

On the email confirmation, the vendor will see the invoice number and the amount paid. 

 

You can view some example of email notification and bank statement on this link for your reference: https://support.bill.com/hc/en-us/articles/203691909.

 

If you have any other related concerns about payments, you can post your question here. Have a good one.

View solution in original post

3 Comments
Moderator

How is the payment information passed on with online payments? With a check you have the check stub. But what does the client see with online payments?

Good morning, @steve136,

 

That's a great question!  If a customer pays you through an online invoice, they will receive a notification/receipt to the email you sent the invoice to.

 

Hope that helps!

Level 1

How is the payment information passed on with online payments? With a check you have the check stub. But what does the client see with online payments?

Thank you for your reply.   And how does it work for vendors?  Do they get a message/statement so they see which invoices we paid?

QuickBooks Team

How is the payment information passed on with online payments? With a check you have the check stub. But what does the client see with online payments?


Hi there, @steve136.

 

When the vendor receives the payment, they will get an email confirmation and an update on their bank statement regarding the deposit.

 

On the email confirmation, the vendor will see the invoice number and the amount paid. 

 

You can view some example of email notification and bank statement on this link for your reference: https://support.bill.com/hc/en-us/articles/203691909.

 

If you have any other related concerns about payments, you can post your question here. Have a good one.

View solution in original post

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