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rigojr-hotmail-c
Level 2

How to delete a Vendor Credit

Dear QB Community,

 

I hope you're all doing well.

 

I have a vendor credit for the amount of $3,236.00 but has now expired. When I pull up the "Opened Bills" Report, this credit keeps popping up and it's annoying to have to explain that the credit is no longer valid.

 

How can I delete this vendor credit? I'm afraid if I just delete it, it will mess up my books. 

 

Thanks in advance for your prompt response and guidance!

 

Best regards,

Rigo

Solved
Best answer 2 weeks ago

Best Answers
Rainflurry
Level 13

How to delete a Vendor Credit

@rigojr-hotmail-c 

 

Yes.  When you applied a discount to the bill, you essentially doubled the effect of the vendor credit.  If the original bill and the vendor credit were assigned an expense account, then your expenses are understated.  So, yes, create a bill that uses the same account as the expired vendor credit and apply the credit to the bill.  

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4 Comments 4
KimberlyS
QuickBooks Team

How to delete a Vendor Credit

I'm here to help you remove vendor credits in QuickBooks Online, Rigo. I'll be pleased to share the detailed steps for your guidance.

 

You can reverse the vendor credit to remove it and prevent it from popping up when you pull up an Opened Bills report. With this, create a bill and pay it using the credit, ensuring their categories or items and amounts are the same.

 

Here's how to apply the vendor credit to the bill:

 

  1. From the +New button, choose Pay bills.
  2. Select the bill, and then you can see the credit in the Credit Applied field.
  3. Provide the details from the remaining fields.
  4. Click Save or Save and close.

 

In addition, this article contains information to help you further manage your vendor credit: Enter vendor credits and refunds in QuickBooks Online.

 

On the other hand, consider customizing your reports to display data that meet your specific business needs. Also, memorizing it allows you to save its current customization settings and send it via email on a recurring schedule.

 

Please notify me by tagging me in your reply below for any inquiries about managing vendor credits in QuickBooks Online. I'll be around waiting to hear from you again.

Rainflurry
Level 13

How to delete a Vendor Credit

@rigojr-hotmail-c 

 

Yikes!  @KimberlyS 's response of "Vendor credits are non-posting transactions. Hence, deleting it won't affect your books as long as they're not yet applied or affecting other transactions." is wrong.  A Vendor Credits is most certainly a posting transaction.  It debits A/P and credits the account selected under category/item.

 

You can't just delete it, you need to reverse it.  Create a bill for that vendor and select the same category/item(s) that are on the vendor credit.  Then, go to Pay bills and apply the credit to the newly-created bill.  That's it.  

rigojr-hotmail-c
Level 2

How to delete a Vendor Credit

Thanks! Very valuable info!

 

Here's a follow up question. As I was about to apply the suggested solution, I found out that the "Vendor Credit" indeed was applied for the amount of $3,236. However, due to me being a novice, and not knowing how to apply a vendor credit (I've learned since), I went ahead and discounted the bill for the amount of the vendor credit. Now I have an excess in balance of $3,236. 

 

Would creating a bill for the amount be the best way to fix this?

 

Thanks again for your support!

Rainflurry
Level 13

How to delete a Vendor Credit

@rigojr-hotmail-c 

 

Yes.  When you applied a discount to the bill, you essentially doubled the effect of the vendor credit.  If the original bill and the vendor credit were assigned an expense account, then your expenses are understated.  So, yes, create a bill that uses the same account as the expired vendor credit and apply the credit to the bill.  

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