I accidentally purchased Quickbooks Online when I meant to purchase Quickbooks Self-Employed. I cannot reach the sales team during their normal business hours to dispute.

joycekeokham · ‎March 05, 2020

Fiat Lux - ASIA · ‎March 05, 2020

Call and ask Intuit directly to cancel it. They have to check your billing status prior to do avything. Consider open a new QBSE account prior to call them. You may also ask them to call back.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

Hope it helps.

Michael K · ‎March 05, 2020

Hey there, @joycekeokham. Thanks for reaching out to the Community.

As @Fiat Lux - ASIA mentioned in their response, you'll need to reach out to our QuickBooks Online Support Team. I'm going to provide you with the steps to get in touch below:

Sign in to your QuickBooks Online company.
Select Help (?) at the top right.
Select Contact Us to connect with a live support agent.

That's it! Let me know if you have any other questions by using the Reply button below. I'll be here to help.

Topics

Training

Community

Resources

I accidentally purchased Quickbooks Online when I meant to purchase Quickbooks Self-Employed. I cannot reach the sales team during their normal business hours to dispute.

I accidentally purchased Quickbooks Online when I meant to purchase Quickbooks Self-Employed. I cannot reach the sales team during their normal business hours to dispute.

I accidentally purchased Quickbooks Online when I meant to purchase Quickbooks Self-Employed. I cannot reach the sales team during their normal business hours to dispute.

Need to get in touch?