Hi there! I see you're looking to connect your Mercury Credit Card but can't seem to find it. Let me help you with that. Let's work together to find a solution!
You may have an issue finding or connecting to your bank if:
- Your bank has multiple names on our list. Ensure you have selected the correct listing or have tried all possible links. Search by the banking sign-in URL to ensure you are using the correct listing.
- Your bank does not connect to all types of accounts (for example, personal accounts vs business accounts).
- Your bank is not a participating financial institution.
If you have tried all the options matching your bank's name and still can't connect, or if your bank doesn’t appear, request support from your bank.
- Go to the profile ⚙ icon and select Connect Bank.
- Search for the name of your financial institution. If QuickBooks cannot find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
- Choose Request to add your bank.
- Enter your bank's web address (URL) in the field provided and click Request.
For detailed information, refer to this article: Find your bank or credit card account when you connect to online banking in QuickBooks Online or Sel....
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Please let me know if there's anything else I can assist you with. I am always available to answer any questions you may have. Have a great day!
