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deannahollis
Level 1

I do not want to offer online ACH payment or credit card - my invoices are now automatically offering that option and I want that taken off - help???

Have tried settings under payments but it doesn't give an option to remove that being offered.

Solved
Best answer Wednesday

Best Answers
JamaicaA
QuickBooks Team

I do not want to offer online ACH payment or credit card - my invoices are now automatically offering that option and I want that taken off - help???

Once you sign up for and connect QuickBooks Payments to your QuickBooks Online company, the program will automatically offer online payment options on your invoices. I've got a way to turn them off, deanna.

 

While we're unable to edit the Payment Methods under the Payments, we can still disable ACH and Credit card payments from the Sales section. Here's how to do that:

 

  1. Go to the Gear icon, then select Account and settings.
  2. Navigate to the Sales from the left panel.
  3. Click the pencil icon in the Invoice payments section to remove the checkmark from the Credit Cards and ACH.
  4. Tap Save, then Done.

 

See this article to learn how to tailor sales forms to improve business communications: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Do you need help tracking your sales and ensuring they're on the correct accounts? Speak now with a QuickBooks Live Expert for more personalized assistance.

 

For additional questions about payment methods or any sales transactions, add them below. We'll be here to provide more resources.

View solution in original post

2 Comments 2
JamaicaA
QuickBooks Team

I do not want to offer online ACH payment or credit card - my invoices are now automatically offering that option and I want that taken off - help???

Once you sign up for and connect QuickBooks Payments to your QuickBooks Online company, the program will automatically offer online payment options on your invoices. I've got a way to turn them off, deanna.

 

While we're unable to edit the Payment Methods under the Payments, we can still disable ACH and Credit card payments from the Sales section. Here's how to do that:

 

  1. Go to the Gear icon, then select Account and settings.
  2. Navigate to the Sales from the left panel.
  3. Click the pencil icon in the Invoice payments section to remove the checkmark from the Credit Cards and ACH.
  4. Tap Save, then Done.

 

See this article to learn how to tailor sales forms to improve business communications: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Do you need help tracking your sales and ensuring they're on the correct accounts? Speak now with a QuickBooks Live Expert for more personalized assistance.

 

For additional questions about payment methods or any sales transactions, add them below. We'll be here to provide more resources.

Mirriam_M
QuickBooks Team

I do not want to offer online ACH payment or credit card - my invoices are now automatically offering that option and I want that taken off - help???

Hi Deanna,

 

Just checking in to see if the solution we shared worked for you. Did it fix the issue, or are you still having trouble?

 

Happy to help if you need any more assistance!

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