I keep trying to deposit a check on the mobile checking account on QuickBooks. It keeps saying something went wrong and then that the check can’t deposit.

Hello there, calkins1.

Thank you for explaining everything in detail. It helped us pinpoint the problem and connect you with the right support that can assist you in resolving it.

Since the check still isn’t processing after reviewing the images, I recommend reaching out to our Live Support team. They have the tools and resources to investigate the issue further and determine the exact cause. Additionally, they can provide personalized, step-by-step guidance to ensure your check is successfully deposited into your mobile checking account in QuickBooks Online.

Here’s how to reach out to them:

1. Navigate to the Help menu.
2. Go to the Search tab
3. Click the Contact Us tab at the bottom.
4. Enter the question, keyword, or topic for which you need assistance.
5. Follow the prompts, then choose your preferred way to connect with us: Have us call you or Chat with us.

If there’s anything else you’d like assistance with regarding QuickBooks, reach out to us at any time. We’re here to support you.