Hello there, Tejas0401.
Allow me to provide information about the funding time for the client's payment. I'll also ensure you'll be able to get a deposit in your account efficiently.
Please note that we deposit most credit card, PayPal, Venmo, and ACH payments the next day. If you process customer payments before 3 PM PT, we'll deposit the amount in your bank account the next business day. If you process payments after 3 PM PT, we'll deposit them in two business days.
However, if this isn't your first time processing payments using QuickBooks Payments, I recommend logging in to your Merchant account. You can then check the status of the customer payments from there to see why you're still unable to receive the deposit.
Here's how:
- Sign in to the Merchant Service Center.
- From the homepage, select Activities & Reports.
- Choose Deposits.
- Select the date range in the Dates field.
- Select Search.
Moreover, once you confirm the payment status and we deposited the amount, your funds are on their way. Keep in mind that some banks hold onto funds after we deposit them. In this case, you'll have to work with your bank to see if they require additional steps.
If the issue continues to occur after following the details above, I suggest contacting our Merchants Services Support Team. They're the best support group for such inquiries as they can request account information. They can also further verify the status of the payment and investigate why it wasn't deposited to your account yet.
In case you need steps on how you can view all the status of sales transactions like open and paid invoices, you can read this article: View sales transactions in QuickBooks Online.
Don't hesitate to add a comment below if you have any other concerns about managing customer payments in QuickBooks. We are always here to help you, Tejas0401. Take care!
