I appreciate you for reaching out to us, @blupoolservicesllc. I understand how seeing a payment marked as pending with a red signal can cause concern, so I’m here to help clarify what’s happening and guide you on what to do next.
A pending status means the payment is still being processed and hasn't been completed yet. Payments are typically funded and deposited in 2-3 business days, so this is normal in many cases. However, there may be other things that need your attention.
To get more details, I recommend checking the Merchant Service Center (MSC) to further check the customer payment status. I'll add this reference guide for more information and detailed steps: Learn about funds on hold.
If you don’t see anything actionable in the MSC and the status doesn’t update within the usual 2-3 business days, I encourage contacting our QuickBooks Payments phone/chat support directly so they can take a closer look at your transaction for you.
I hope this helps! Let us know if you need further assistance or have additional questions.
