When a customer pays an invoice through QuickBooks Payments, it can take up to 5 business days for the funds to hit your bank account for your first payment, Jay. This is due to the finalizing of your account setup and verification checks to ensure everything is in order.
After your first few payments, deposits are processed faster:
- Credit Card Payments: Funds processed before 3 PM PT are typically deposited the next business day. Payments processed after 3 PM PT may take up to 2 business days.
- ACH (Bank Transfer) Payments: These usually take 2 to 5 business days due to additional processing times and security checks.
To check the current status of your payment in QuickBooks Online (QBO):
- Log in to QBO.
- Go to Sales & Get Paid and select QuickBooks Payouts.
- Review the deposit you want to check. You’ll see all included payments and any processing fees listed separately.
If the status is Withheld, it means the payment is under review. Also, be sure to check your email (linked to your QuickBooks Payments account) for instructions. We may need additional documents, such as a copy of the invoice, to complete the process.
For a comprehensive guide, this article covers all the resources to learn more about payouts: Find out when QuickBooks Payments deposits customer payments.
Let me know if you have any other questions.
