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danstehle
Level 1

If qb money transfer did not go through what to do next?

QB checking did not transfer money as requested.
1 Comment 1
JaeAnnC
QuickBooks Team

If qb money transfer did not go through what to do next?

I'll share details about the time frame for wire transfers using QuickBooks Checking, @danstehle.

 

Please know that transfers from your external bank to your QuickBooks Checking account typically take around three business days. Moreover, moving money out of your QuickBooks Checking account will be reflected within three to five business days.

 

Failed wire transfers are due to rejection, return, or decline caused by incorrect account details. If you initiated the wire transfer, you'll want to contact the sending bank. However, if your customer sent you the transfer, you'll need to reach out to them so they can speak to their financial institution. You’ll also need a Federal Reference number or IMAD from the sending bank to track a missing wire.

 

Check out this article for other questions concerning QuickBooks Checking: QuickBooks Checking FAQ.

 

I recommend contacting the Payments team if the transfer has exceeded the expected time frame. This way, they can securely review your account and determine the cause of the delay.

 

Additionally, you may want to use instant deposits to process customer payments in less than 30 minutes.

 

The Community is always active 24/7 for any concerns regarding QuickBooks Checking money transfers. Just click Reply to ask your questions and we'll get back to answer them right away. Take care.

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