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twilliam2
Level 1

Incorrect payment of bank ACH

Payment was made directly to vendor via ACH.  When imported the web connect file did not apply directly to an invoice, instead put to sit in AP as credit.  Applied that credit/payment to an invoice but failed to change the amount to apply to match the ACH payment.  This was a partial payment not payment in full.  Went to delete the payment but am a little hesitant of warning the comes up stating "deleting a check removes it from QuickBooks and it can't be undone".  If I choose yes will that actually remove the ACH transaction itself?  Or will it just remove the incorrect payment to where can apply correctly?

1 Comment 1
AileneA
QuickBooks Team

Incorrect payment of bank ACH

Hello, twilliam2. 

 

Thank you for providing such a thorough explanation. From your outline, the downloaded transaction does not match the amount reflected in QuickBooks Desktop. This discrepancy may be attributed to the payment being only partial. Consequently, the downloaded transaction cannot be immediately applied to the QuickBooks system transaction.

To answer your question about " deleting a check removes it from QuickBooks, and it can't be undone," If you choose yes, will that actually remove the ACH transaction itself" Or will it just remove the incorrect payment to where we can apply correctly? No, it will not affect the transaction. However, if you decide to delete the linked transaction, it will also remove the ACH transaction. So, be careful when selecting which transaction to delete to avoid any unintended consequences. 

 

I also suggest keeping this article for your reference: Accounts Payable workflows in QuickBooks Desktop. It has a detailed description of the two Accounts Payable workflows available at QBDT. 


If you have any further questions or concerns, please don't hesitate to let me know. Have a great day!

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