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I know this hasn't been easy for you, dpaquette48.
I suggest contacting our Risk Management Team. This way, they can review the payments and take appropriate actions from there. Here's where you can contact them: intuit.me/funding.
As always, the Community is always here to listen to what you have to say.
First off contacting Intuits so called Risk Department is a load of bullshct. Intuit Risks Department hides behind three different departments and you have to talk to pee-ons just so they can forward a message to them. They will give you BS answers, lie to you, and actually steal money, especially from credit card chargebacks. They will just tell you you lost the dispute, refuse to give you the legal reason of why you lost, when you contact the buyers bank, they will say they returned the funds back to intuit. So the only thing you can do, is contact your bank and file a non authorized dispute against Intuit and block them from taking any money out of your account.
First off you shouldn't even bother listen to their so called Risk Department because they are a bunch of lying aholes that couldnt care less about you. You shouldn't of ever let them handle $24k in money to begin with. What Intuit is telling you is nothing but a bunch of BS and just excuses to steal the money. You should be taking legal action against Intuit. Because at this point, if they aren't paying you for what you claim are "customer payments" then they have legally stolen the funds from the customers you billed and paid. Intuit was paid for a service to transfer the money from Point A to Point B for a fee. You submitted an application, they must of approved you and they told you what your monthly balance was that you were allowed to receive. If you went over that balance of got it a whole lot at once then thats the reason for the stealing of funds from you. Intuit by law (and dont listen to them they are lying bs artists) and at this point in time they a re your enemy point blank. if they are not going to process the funds, then they must return them back from their source. If they cannot do an ACH or EFT back to the original payment source in which the funds were taken from, then they are committing a criminal act of fraud. 180 days is the limit not 270 for credit cards, and they have to give you a legal reason for holding the funds for so long, nothing generic.
At this point, the best thing you can do is call your client(s) and tell them to file a dispute against the charge(s) that were done for Intuit to take the money from the payment source. At least, Intuit wont be holding anyone's money and you wont have to deal with them ever again. If Intuit tries to give you crap about you owing them anything, simply state, for them to prove they transferred the money and completed their legally contracted obliglation. You can also sue them and get a colleciton agency after them. Remember, they will tell you anything you want to hear so that you dont take legal action.
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