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Anonymous
Not applicable

Merchant description IN *

What does the IN * on the merchant description mean on a bank statement?

1 Comment 1
JamesDuanT
Moderator

Merchant description IN *

Hello shiner4,

 

When Intuit charges your account, the descriptions determine what these are for. The common charge descriptions are mentioned in the article: What is this Intuit charge on my credit card statement?.

 

Since IN is not mentioned in the article, I'd recommend reaching out to our Customer Care Team. They can pull up your account and review the charge. Point of Sale is based on your primary product (QuickBooks Online or Desktop). Hence, I'll give you the steps to reach them through both platforms:

 

Quickbooks Online

  1. Click Help in the upper-right corner and select Contact Us.
  2. Enter the details of this issue and select Let's talk.
  3. Select how you want to reach them (phone, chat, or email).
  4. Enter the necessary details to complete the request.

QuickBooks Desktop

  1. Click Help at the top menu and select QuickBooks Desktop Help.
  2. Click the Contact Us button or the QuickBooks support hyperlink.
    You can go to this link as alternative, too: https://help.quickbooks.intuit.com/en_US/contact.
  3. Select QuickBooks Desktop as your product.
  4. Click the Continue as a guest button.
  5. Select the QuickBooks Desktop version you're using.
  6. Go to the first section and click the Search for something else button.
  7. Enter the details and click Search.
  8. Go to the second section and select from the available options to reach them.
  9. Enter the necessary details to complete the request.

They can further review the charge provide more information about it.

 

We'll be right here if you have additional questions.

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