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PattiB2021
Level 3

Merchant Services For QB 2022

Hello,

I am a bookkeeper for a law firm. They are currently using QB Desktop Pro Plus 2022.  I want to get Merchant Services Deposits activated and I do not see where to do that. Has that been discontinued for 2022? If not, how can I get this activated.

Also, I believe the Intuit account is under a previous partner who is now 85 years old and retired.  His son is taking over the company.  How do I get the license transferred, in case we have to upgrade to Desktop Pro 2024?

 

Thanks!

 

Patti B

 

 

Solved
Best answer 2 weeks ago

Best Answers
MorganB
Content Leader

Merchant Services For QB 2022

Hi there, PattiB2021.

 

Thanks for posting your question here in the Community. I'm happy to provide some info to your questions about QuickBooks Desktop.

 

There are just a few steps to sign up for Merchant Services payment processing. This can be done directly through your account by:

 

  1. Going to Customers and select Add Credit Card Processing.
  2. Follow the on-screen steps and fill out the form to apply.

I'm linking a couple of articles that I believe you'll find helpful:

 

 

Lastly, you can follow these steps to change the Primary Administrator of the account:

 

  1. Go to Company, then select My Company.
  2. Select Manage Your Account.
  3. Sign in with your Intuit Account info. This should be different from what you use to sign in to your company file.
  4. Scroll down to the Primary Contact section and select Change.
  5. Select the new primary contact from the list of contacts on the account.
    Note: If the user isn't listed, the admin should invite or add the user. The user should accept the invite to change the primary contact on the account.
  6. Select Save and Close.

This article offers even more info about transferring the primary admin role in QuickBooks Desktop.

 

Please don't hesitate to drop a comment below if you have any other questions. I'll be around to lend a hand if you need me.

View solution in original post

3 Comments 3
MorganB
Content Leader

Merchant Services For QB 2022

Hi there, PattiB2021.

 

Thanks for posting your question here in the Community. I'm happy to provide some info to your questions about QuickBooks Desktop.

 

There are just a few steps to sign up for Merchant Services payment processing. This can be done directly through your account by:

 

  1. Going to Customers and select Add Credit Card Processing.
  2. Follow the on-screen steps and fill out the form to apply.

I'm linking a couple of articles that I believe you'll find helpful:

 

 

Lastly, you can follow these steps to change the Primary Administrator of the account:

 

  1. Go to Company, then select My Company.
  2. Select Manage Your Account.
  3. Sign in with your Intuit Account info. This should be different from what you use to sign in to your company file.
  4. Scroll down to the Primary Contact section and select Change.
  5. Select the new primary contact from the list of contacts on the account.
    Note: If the user isn't listed, the admin should invite or add the user. The user should accept the invite to change the primary contact on the account.
  6. Select Save and Close.

This article offers even more info about transferring the primary admin role in QuickBooks Desktop.

 

Please don't hesitate to drop a comment below if you have any other questions. I'll be around to lend a hand if you need me.

PattiB2021
Level 3

Merchant Services For QB 2022

Thanks Morgan B!  The "Add Credit Card Payments" under the Customers tab isn't working, however I do wee a work around where I can apply for it online.

 

Thanks so much!

MorganB
Content Leader

Merchant Services For QB 2022

Very good, PattiB2021!

 

Glad to hear this info will work for you. You know where to come if you ever need a hand again in the future. Take care!

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