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rabailrhmakhdoom
Level 1

my account just suspended out of nowhere please i want my account back i didnt do anything wrong. why my account got suspended?????

my online payments just got suspened.

1 Comment 1
AdonL
QuickBooks Team

my account just suspended out of nowhere please i want my account back i didnt do anything wrong. why my account got suspended?????

Uninterrupted online payments are essential for maintaining cash flow, Rabailrhmakhdoom. As someone who also uses QuickBooks, I understand the importance of online payment capabilities and the impact its suspension on your business operations. Let me provide details about this.

 

If the program identifies any transactions that violate the Intuit Payments Inc. Acceptable Use Policy or any inappropriate actions, Intuit will take corrective actions. It includes suspending or restricting access to online payment services. When this happens, an email notification will be sent to the email address you used when you signed up for QuickBooks Payments. It contains the details of the delay and instructions on how to fix it. Hence, I recommend checking your inbox or spam folder to see if you got one.

 

However, if you do not receive any email notification, I suggest contacting our QuickBooks Payments live support team. They are well-equipped with the tools and expertise to identify the cause of the issue. Here's how to contact the live support team:

 

  1. Click on the (?) Help icon.
  2. Navigate to the Search tab.
  3. Select Contact Us to connect with an expert who can help.

 

Additionally, I'll add this article to check the availability hours of our Live Support team to establish a smooth and successful connection: Get help with QuickBooks products and services.

 

Our goal is to assist you in regaining your online payment capabilities as quickly as possible We are always here to help you understand the situation and take the necessary steps to resolve it promptly. If you have more questions or need further assistance regarding the payment, please notify us by clicking the Reply button. We are here to support you every step of the way!

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